Once your item ships it can take up to 7 business days* to arrive depending on where you live in the country. You will receive an email with a tracking code once your item ships that will give you an exact date.
*Please note that delivery times are estimates and are in no way a guarantee. A business day is Monday through Friday, excluding Saturday, Sunday, and holidays. Levinson's Uniforms cannot be held responsible for shipping delays once the item has left our warehouse. As such, Levinson's Uniforms does not offer refunds of shipping costs.
Do you ship to countries outside of the United States?
At this time, Levinson's Uniforms only ships within the United States.
How much is shipping?
Shipping rates will be a flat rate of $5.00 per order for all shipping except Alaska and Hawaii.
Please note that if your package is undeliverable because of an incorrect address, you may be charged for the additional cost of re-shipping your order. Please check your address carefully before you approve the order.
Do you ship to P.O. Boxes?
We are unable to ship to P.O. Boxes. We require a street address to process your order.
All returns and exchanges must be authorized by Levinson's Uniforms and clearly show our (RMA) Return Merchandise Authorization number. Orders placed On-Line cannot be returned to your local store without the (RMA) on-line approval.
To request a Return Authorization please follow the instructions below:
Placed order On-Line:
Levinson's Uniforms will replace, refund or exchange any defective product.
All returns must be made within 30 days of date of invoice. Levinson's Uniforms will give the customer a refund for the cost of the returned products, not including shipping costs and a 20% restocking fee will be applied.
In the case of a shipping error by Levinson's Uniforms the customer will not be obligated for shipping fees or restocking fees.
After the merchandise is returned and examined the customer will receive the appropriate refund for the product returned. If the purchase was made with a credit card, credit will be applied to that card. If the product is not found in its original condition, the item will be shipped back to the customer. Customers returning items must include a copy of the original packing slip and invoice number when returning any product to us
Please note that:
Levinson's Uniforms ships only new equipment delivered directly from the manufacturers of the brands we sell on our site. All warranty concerns after 30 days must be handled by the manufacturer. If you believe a product you received is faulty, please contact the manufacturer directly.
Custom products such as badges, collar insignia, altered items or embroidered items are not returnable as they were made to your specifications. Only product defects or customization errors are returnable.
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